
This past Friday, I was fortunate enough to have had a dinner with a friend who happens to be the I.T. guy for a M & A Firm in Buffalo, New York. After several brief minutes of catch-up, we found ourselves exchanging ideas about the future and technology (I would only begin to realize later how much of a geek I have become). Now, I have read Friedman's book, The World is Flat, and have been teaching the concepts of outsourcing to my economics classes for several years. Remarkably, I was taken by surprise when my friend informed me that as a corporation, they are finding it more economically efficient to outsource the use of technologies. Having lost several I.Q. points from the classroom to the dinner, I asked him why? He explained that the software and hardware services being provided in the private sector are in a constant state of innovation. Simply, it would be ill-advised for a corporation to invest human resources as well as financial resources into certain systems , knowing very well that another company will be launching a beta version within months. Remarkably, this struck me like a bolt of lighting and I began to see what I viewed as a serious hurdle education will have to overcome.
Being a part of the public sector, we often find ourselves chasing the private sector. In this particular case, I began to see educational technology in a different light. If the private sector is finding it difficult to keep up with the ever changing world of technology, how is education, with it's limited resources, going to provide students with a cutting edge learning environment? From there, I began to question how teachers, who are immigrants in this era of technology, are going to be able to take these technologies and bring them into their classrooms for their students? How are educators, with limited knowledge of the capabilities of these technologies, and limited time, going to buy into their uses, knowing very well, the energies they expend on learning these new tools, will only lead to a continuous struggle to stay on top of the ever changing world of technology? Furthermore, from a management end, how can administrators within a district, looking to optimize their instructional staff, avoid waisting their financial and human resources learning technologies that are quickly becoming antiquated?
I have recently been experimenting with Web 2.0 technologies in my own classes, and have had positive feedback from the students. I am seeing first hand, the value these tools add to the learning environment and student motivation. However, having had these results, and recognizing the need to continuously stay on top of the technology coming into the market, thanks to blogs such as techcrunch, I have developed a fear that we have opened up an institutional Pandora's box. My fear is the diligent teacher, seeking to provide their students with cutting edge tools, will fight a never ending battle. Currently, there is no systematic means in which to learn these technologies. There is no mechanism in place that filters out the new technologies in a manner that efficiently determines what should and should not be used. What is current and effective today, will soon be outdated, as new generations of technologies change the web. This has created a very slippery slope for the classroom teacher and the district administrator.
This structural flaw may actually become the biggest priority districts tackle in their plans to implement these tools. Like the private sector, the I.T. structure in education may need to redesign itself, to include a technology manager with significant instructional background, whose role is to study the market, and marry the technological innovations with pedagogy. This job may play as important a role in the future of education, as the I.T. specialist plays in private sector technology management. I also believe the market will need to develop a service for education that creates a short cut in this process. Whether it is google, microsoft, or some twenty-something techno-superfreak, there needs to be service providers that allow districts to outsource these very difficult questions.